Shipping policy
Shipping
- Free shipping to Canada and the U.S.
- Delivery estimates for all orders, both domestic and international, exclude processing time. After you place your order and receive a confirmation email, expect shipment within 1-2 business days. Items ordered together may not always ship together.
- The shipping timelines mentioned below are approximate and don't account for weekends, holidays, or unforeseen delays with the courier (such as weather, volume, traffic, etc.).
| COUNTRY | TYPE OF SHIPPING | ESTIMATED SHIPPING TIMES |
| Canada | Expedited (Standard) | 3-9 business days |
| United States | Expedited (Standard) | 4-8 business days |
Track orders
- Already have an account?
Log in and go to "My Orders" in your Hemera account to check your order status. Once it’s packed and shipped, you’ll get a tracking number via email to follow its progress.
- No account yet?
Create one now with the email address you used for your order, and it will appear under "My Orders".